As the home energy market continues to grow, so too does the opportunity for installers. Demand for technologies such as solar PV, battery storage and heat pumps continues to increase, but with that growth comes greater competition and higher homeowner expectations.
For today’s installers, delivering high-quality installations is the foundation of success. The next step is having the support, tools and protections that help turn technical excellence into long-term business growth.
The businesses that will continue to grow are those that combine high standards with strong customer confidence, effective marketing and the practical support needed to run a successful business.
Faisal Hussain, CEO of HIES, said:
“Raising standards will always be at the heart of what we do. We also recognise that in a fast-moving market, installers need practical support that helps them build customer confidence, grow their businesses, and succeed long term.
Being a great installer doesn’t automatically make running a successful business easy. That’s why we also provide installers with broader support, helping them grow their customer base, strengthen their reputation and build sustainable growth.
While maintaining high standards and protecting homeowners remain fundamental, installers are increasingly looking for practical support to help them meet the day-to-day challenges of running and growing their business.
Whether it’s access to sales and marketing resources, business support, industry insight or benefiting from a professional network, installers are looking for organisations that can support them.
At HIES, we’ve continued to evolve to meet those changing needs.
Alongside our Consumer Code, HIES provides Accredited Installers with an all-in-one package of business support, including marketing resources, sales support, business tools, industry insights, and homeowner protection through access to Alternative Dispute Resolution, a free homeowner advice line, procured Insurance Backed Guarantees and Deposit and Stage Payment Protection, as well as other areas of support.
Together, these help installers build stronger, more resilient businesses with the confidence to grow in an increasingly competitive market.”
Faisal added:
“Installers shouldn’t have to source business support, dispute resolution, and homeowner protection from multiple organisations. By bringing everything together under one organisation, we’re helping businesses spend less time navigating complexity and more time focusing on growth.
When installers have the right support behind them, they’re better equipped to deliver exceptional customer experiences, build lasting customer confidence and grow stronger businesses. That’s good for installers, good for homeowners and ultimately good for the industry as a whole.”
As the home energy sector continues to evolve, raising standards will always remain central to HIES’ mission. Alongside this, HIES is committed to ensuring installers have access to the practical support, resources and protections they need to succeed in an increasingly competitive market.
Because building a stronger industry starts with building stronger installer businesses.